Technology Specialist

Southwest Kansas Library System
Job Title: Technology Specialist
Reports To: Technology Manager
FLSA: Non-exempt
Status: Full Time (40 hours/wk)

Company Values
 Perform quality work within deadlines with or without direct supervision
 Interact professionally with other employees, customers, and peers throughout
the state
 Work effectively as a team contributor
 Work independently while understanding the necessity for communicating and
coordinating work efforts with other employees and organizations

POSITION SUMMARY:
The Technology Specialist maintains and deploys network components, servers, and
desktops at member library locations. In addition, this position troubleshoots problems,
provides remote, phone and onsite support to member libraries, and assists in training
library staff. Daytime travel to member libraries is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Maintains networking environments and system configurations; performs system
installations; and defining and documenting system standards.
2. Maximizes network, server, and desktop performance by monitoring, diagnosing,
and resolving problems and by scheduling upgrades.
3. Maintains and administers computer networks and related computing environments,
including computer hardware, systems software, applications software, and all
configurations.
4. Plans, coordinates, and implements network security measures in order to protect
data, software, and hardware.
5. Operates master consoles in order to monitor the performance of computer systems
and networks.
6. Configures and tests computer hardware, networking software, and operating
system software.
7. Configure, monitor, and maintain virus protection, filtering software, and system
backups.

8. Provides technical assistance to member libraries by telephone, remote
access/deployment, and onsite visits, including software and hardware installation
and upgrades, troubleshooting, security upgrades, and other areas as needed.
9. Assist with advanced web page development, servers and systems, and applications
platforms.
10. Assist with technology assessments for member libraries.
11. Maintain knowledge of hardware and software trends and emerging technologies by
engaging in continuing education and professional development activities.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive
listing of activities, duties, or responsibilities that are required of the employee for this
position. Duties, responsibilities, and activities may change at any time.

COMPENTENCIES:
1. Strategic Thinking
Recognize future trends and appropriately revise or create services and
programs
2. Customer Focus
Work with a positive, service- oriented attitude, focused on current and future
internal and external customer needs
3. Problem Solving
Recognize patterns, consider risks, and use sound judgement to identify, solve,
and prevent problems
4. Decision Making
Gather, utilize, and interpret relative information to make informed decisions
5. Communication
Convey and receive information effectively in writing and when speaking, keeping
staff, customers, and stakeholders apprised of technology services and programs
6. Dependability
Take appropriate action to meet goals, schedules, and demands while accepting
responsibility for actions, results, and risks

SUPERVISORY RESPONSIBILITY:
None

ESSENTIAL PHYSICAL FUNCTIONS:
The physical demands to perform this job are the ability to talk and hear, use hands to
finger, handle, feel or operate objects or controls, sit, stoop, kneel, crouch, climb a
ladder, and lift and/or move up to 50 pounds. Hand-eye coordination is necessary to
operate technology devices and equipment. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral vision, depth perception,
and the ability to focus.

DECISION MAKING:
Budget decisions must be made in communication with, and subject to approval of, the
Technology Manager and the System Director.

EXPECTED HOURS OF WORK:
Regular hours are M-F, 8:00am-5:00pm; Comp time may be applied if travel disrupts
regular hours.

SPECIAL POSITION REQUIREMENTS
Ability to operate a vehicle, and hold a valid personal driver’s license. Use of personal
vehicle and frequent travel, including some overnight travel, is required.

QUALIFICATIONS:
High school diploma or equivalent and a minimum of two (2) years experience in
computer science, data communications, information systems or related course work
and two (2) years full-time, hands-on administrative experience in a LAN/WAN
environment is required, or an equivalent combination of education and experience.
Previous experience with PC hardware and software applications is required.

PREFERRED QUALIFICATIONS:
Associate’s or bachelor’s degree in a related field; computer repair; working knowledge
of LAN and WAN; specialized education such as Microsoft certification; computer /
server applications; experience with Microsoft 365, Google Workspace.

SELECTION GUIDELINES:
Written application, oral interview, reference check, and job related tests as required by
the System Director. If interested send resumes to [email protected].

EMPLOYEE CERTIFICATION:
I hereby understand and acknowledge that any employment relationship with the
Southwest Kansas Library System is an “at will” employer, which means that the
employee may resign at any time and that the Southwest Kansas Library System may
discharge the employee at any time, with or without cause.

The above job description is not an employment agreement between the employee and
employer. Changes will be made by the employer as the needs and requirements of
the job change.
I have read this job description and am qualified for the position it describes. I hereby
certify my ability to perform all essential functions of the position as stated in this
position description.

_____________________________________ ________________________
Name Date

Updated October 2025